The statement 'We wanted AGI. We got mentally-impaired customer service bots.' is a critique of the current state of AI in customer service, suggesting that the technology is not meeting expectations. The tone is negative and dismissive, and it uses a derogatory term to describe the AI bots. The intent appears to be to express frustration and disappointment with the performance of AI in customer service roles.
- The statement does not strive to do no harm, as it uses a derogatory term ('mentally-impaired') which can be offensive and harmful to individuals with mental impairments. (-2 points) [-2]Principle 1:I will strive to do no harm with my words and actions.
- The statement does not respect the dignity of others, as it uses language that can be seen as disrespectful and stigmatizing. (-2 points) [-2]Principle 2:I will respect the privacy and dignity of others and will not engage in cyberbullying, harassment, or hate speech.
- The statement does not promote understanding, empathy, or compassion. Instead, it uses harsh language to criticize the technology. (-2 points) [-2]Principle 3:I will use my words and actions to promote understanding, empathy, and compassion.
- The statement does not engage in constructive criticism. While it highlights a legitimate issue, the language used is not conducive to a productive dialogue. (-1 point) [-1]Principle 4:I will engage in constructive criticism and dialogue with those in disagreement and will not engage in personal attacks or ad hominem arguments.